UPC Ireland – Horizon Software Update

I wrote back in January about some of the interface problems with the Horizon box, and thankfully some of them seems to have been solved with a recent software update.

  • The general navigation speed seems to have increased
  • The dreaded “Delete Everything” option has been relocated to the depths of a Preference screen, where it can’t cause any damage. No longer will people select it, thinking it means ‘Delete Series’ and then find their DVR completely empty.
  • The much-anticipated “Delete Series” has finally appeared, and works pretty quickly.

I haven’t checked the other problems to see if they’re fixed, but just these few things make the service a bit easier to live with.

Has anyone else seen improvements?

Posted by Richard

Richard has been blogging since 2000 about technology, cycling, singing, and life in general. Follow him @richbloomfield on Twitter.

8 Replies to “UPC Ireland – Horizon Software Update”

  1. […] Update 29-Aug-2014 – a software update to the Horizon box in the last couple of days seems to have solved some of these problems – see:UPC Ireland – Horizon Software Update […]


  2. Wifi still flaky as ever, connection drops and poor speeds all over the place.


  3. Wifi keeps cut out on my phone! Extremely annoying. Fix it for gods sake!!!!


  4. The wifi signal is still pretty poor, and people would be better off insisting on a separate modem/router for the broadband.

    However, the series link feature is still unreliable, and sometimes even records the same episode twice at the same time, on the standard-definition and HD versions of the same channel (e.g. BBC ONE and BBC ONE HD).

    The programme guide has also improved recently with the feature to skip forward and back a day at a time. Before, if you wanted to see what was on TV a few days in the future, you’d be scrolling through every TV show between now and then.


  5. Diagnostics section doesn’t update the date of the software, even though the customer service people say that there is one available


  6. […] silver-lining here could be that LGI can update the boxes remotely and apparently they’ve managed to fix some problems, but I find it weird how they rolled out a box Europe-wide which people consider a disaster […]


  7. Hi.
    Our issue is with the Guide function on the Horizon Box. Every couple of weeks the Guide says “No Programme Information Available” and we have to have a Factory Reset. Used to phone Birgin to do it but got fed up with its excuses and now we reset it ourselves. So annoying.


    1. Caroline mahon 13th July 2016 at 6:43 pm

      Hi can you tell me if it’s worth changing to the horizon I used to have it a while back had to get rid due to the picture would keep flashing can you tell me if your having anylon issues like this ?


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