Using taxi hailing apps at Dublin Airport

There’s been some discussion recently about whether taxis should be forced to accept card payments.

When arriving at an airport you would have thought it would be especially important that taxis accept credit and debit cards – but it seems there’s no requirement on the taxis licensed to pick up at Dublin airport to take cards.

Here’s a recent tweet from the Dublin Airport twitter account in response to a question on the matter:

One obvious way to ensure you can pay by card is to book a taxi using one of the hailing apps such as myTaxi. But there doesn’t appear to be anywhere in Dublin Airport for passengers to get picked up by app-hailed taxis.

Only certain pre-approved taxis are allowed to join the official airport taxi rank, and so app-hailed pickups often take place at other random parts of the airport – at the departures drop-off area, at the bus stops, or on some random side-street. The taxis aren’t allowed to wait in these areas, so they circle the airport until their passengers are in position and then swoop in collect them.

I tweeted Dublin Airport to ask them if they had a designated area for pre-booked taxis to pick up passengers, but they never replied to me. I guess their answer would be that they would prefer that taxis park up in the short-term car park, and come into the terminal to collect passengers – but they would say that, because they generate a lot of revenue from their car parks!

Also as a passenger I don’t really want to pay the additional parking fees for my taxi.

So what’s the solution?

Maybe Dublin Airport needs to think about providing a designated area (perhaps where all the buses park up and wait) in the airport for app-hailed taxi pickups – one that allows taxis to wait for a few minutes for their passengers to arrive.

Posted by Richard

Richard has been blogging since 2000 about technology, cycling, singing, and life in general. Follow him on Twitter.

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