Using taxi hailing apps at Dublin Airport

There’s been some discussion recently about whether taxis should be forced to accept card payments.

When arriving at an airport you would have thought it would be especially important that taxis accept credit and debit cards – but it seems there’s no requirement on the taxis licensed to pick up at Dublin airport to take cards.

Here’s a recent tweet from the Dublin Airport twitter account in response to a question on the matter:

One obvious way to ensure you can pay by card is to book a taxi using one of the hailing apps such as myTaxi. But there doesn’t appear to be anywhere in Dublin Airport for passengers to get picked up by app-hailed taxis.

Only certain pre-approved taxis are allowed to join the official airport taxi rank, and so app-hailed pickups often take place at other random parts of the airport – at the departures drop-off area, at the bus stops, or on some random side-street. The taxis aren’t allowed to wait in these areas, so they circle the airport until their passengers are in position and then swoop in collect them.

I tweeted Dublin Airport to ask them if they had a designated area for pre-booked taxis to pick up passengers, but they never replied to me. I guess their answer would be that they would prefer that taxis park up in the short-term car park, and come into the terminal to collect passengers – but they would say that, because they generate a lot of revenue from their car parks!

Also as a passenger I don’t really want to pay the additional parking fees for my taxi.

So what’s the solution?

Maybe Dublin Airport needs to think about providing a designated area (perhaps where all the buses park up and wait) in the airport for app-hailed taxi pickups – one that allows taxis to wait for a few minutes for their passengers to arrive.

Is Ireland facing a transportation crisis?

It seems that not a week goes by these days without another news story about our transportation network.

A few weeks ago we had a three-week strike by Bus Eireann drivers. Over the last few days there was a call for increased road capacity on the N11 as it is so severely congested, and at the same time four people die every day in Ireland as a result of air pollution, about half of which is attributed to traffic emissions.

Certainly there’s a problem with transportation in this country, particularly in our cities. Our over-reliance on cars to get about is only going to get worse over time. Particularly when 44% have a perception that public transport is difficult to use.

The answer is definitely not to build more roads. That’s not going to ease congestion or reduce pollution – it will just encourage more people to drive, and make the situation worse. The only answer is to get people out of their cars, and get them using more sustainable transport options – public transport, cycling and walking.

But how do you convince people to leave the car at home?

We need a mind-shift in Ireland. We need a change in attitude amongst the people that this needs to be tackled. And we need to decide, once and for all, whether we want a properly-funded and sustainable transport network.

That means putting proper investment into trains, busses (including Bus Eireann), trams, cycle lanes, and footpaths – to make our cities into places where its safe and easy to get about without a car. It’s only then, once we’ve made the investment, that people will finally (and willingly) leave their cars behind and we will see lasting reductions in congestion and pollution.

Unfortunately the political will at the moment seems to be leaning in a different direction. Instead of the carrot approach of making sustainable travel appealing, they are making noises about the stick approach of increasing taxation on diesel cars – through increasing fuel duties and tolls. These are the same diesel cars that the government of 10-15 years ago were trying to persuade people to buy, in order to reduce CO2 emissions.

Commute time war stories

I don't know about you, but in my office over the last week or two, there has been loads of discussion amongst my colleagues about the worsening traffic congestion in Dublin. In fact, they seem to find some kind of comfort over the bonding exercise of sharing their horrific commute times war stories.

One colleague has recently gone from a 25 minute drive over the summer to a 2-hour drive now that the schools/colleges are back. That's a long time in anyone's day to be stuck in traffic!

Another colleague realised that, after sitting in traffic queues for an hour, she would have been much quicker leaving the car at home and walking to work.

From listening to the numerous conversations, it's hard for me to comprehend these long commute times, because my journey to work on the bike hasn't changed at all. I can certainly see that the roads have gotten a lot busier, and that previous free-flowing traffic has been replaced with long queues, but they don't really affect me that much.

As a cyclist I can skip past most of the queues. There are one or two narrow sections of roads where there's not enough space for me to get past the cars. I don't want to mount the pavement, as some cyclists do, so I take my place in the queue and wait – but it only ever adds about 1 or 2 minutes to my journey.

If I were to commute by car across south Dublin, the accepted wisdom seems to be that I would need to set off from home before 7.30am in order to guarantee that I would be in before 9.00am. Even a few minutes after 7.30, apparently, and the traffic would be so bad that I wouldn't get in till about 9.30.

Leaving home before 7.30am is a bit of a mental stretch for me. I'm a fairly early riser, but that seems especially early to me. I'm normally still in the shower at that point of the day.

And while I acknowledge that there are some conveniences to using a car, these commute times would be a serious deal-breaker.

I think I'll stick with the bike, and my current departure time of just after 8.00am. I can get into the office in about 20-minutes, regardless of the time of year.

Our grand anniversary adventure

It was our wedding anniversary at the weekend, and with nothing organised it seemed like a good idea to go away for the night to celebrate.

We had left it to the last minute to book, and so most of Ireland’s best hotels were fully booked. But here was this one particular hotel in Mullingar, Westmeath, that had availability – and more to the point, it bore the same name as us – the Bloomfield House Hotel.

The decision to go seemed obvious, if a little contrived. Our grand adventure would be for the Bloomfields to stay at Bloomfield House, and it would would be glamorous and hilarious – well that was the plan.

Sadly the Bloomfield House Hotel didn’t quite live up to its advertised 4-star billing, and our visit wasn’t nearly as glamorous and hilarious as we first imagined.

The hotel itself is the product of various expansions and extensions over time, and as such the layout is somewhat haphazard. To get to our room from reception, we needed to head along a corridor, through the entire length of the bar (dragging our suitcases behind us), passed the queue for the carvery, through a couple of doors, down a ramp, and then up the slowest lift on the planet.

The room itself was… OK… but quite dated. The food was… OK… but the chef clearly didn’t know how to cook a steak properly. The bed was uncomfortable. The hotel was over-run with noisy children who never seemed to go to bed (which admittedly is not the fault of the hotel). The adjoining door to the next room was paper-thin – so much so that we could hear what they were watching on TV. And the wifi? Oh My God – I’ve never used something so unreliable and slow.

All of which meant that our grand adventure wasn’t that grand, or glamorous, or hilarious after all.

But still, we managed to have a nice anniversary.

I’m just glad we didn’t book for the second night!

Hailo Promo Code

Hailo taxi app has introduced a new friends and family referral discount scheme.

All new customers that make their first journey using the Hailo app and pay by credit/debit card will get a free €5.00 discount off their taxi fare. To get the discount simply use the following promo code when signing up for an account:

RICHA4165

The offer is open only to new customers, and applies to the first journey only. A value of €5.00 will automatically be deducted from your taxi fair, and any balance will be charged to your card.

As it’s a referral scheme, I’ll also get a free €5 credit to my account!

Update: On 26th September 2016 Hailo reduced the referral discount from €10 to €5, so I’ve updated this post to reflect the reduced amount. The code still works, but you get a smaller discount.

Update 2: Hailo no longer exists. The app was discontinued when it was bought out by the Daimler owned app MyTaxi. As such, the referral codes no longer work.

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